The Court authorized the Notice to inform you about a proposed Settlement with Defendants. You have legal rights and options that you may act on before the Court decides whether to approve the proposed Settlement. You may be eligible to receive a cash payment as part of the Settlement. The Notice explains the lawsuit, the Settlement, and your legal rights.
Judge Fernando M. Olguin of the U.S. District Court for the Central District of California is overseeing this class action. The case is called Lewis, et al. v. Green Dot Corporation, et al. Case No. 2:16-cv-03557 (C.D. Cal.).
This Settlement encompasses two lawsuits originally filed against Defendants for claims related to the Service Disruption: Lewis, et al. v. Green Dot Corporation, et al. Case No. 2:16-cv-03557 (C.D. Cal.) and Crook v. Green Dot Corporation, et al. Case No. 2:16-cv-04172 (C.D. Cal.). These two lawsuits were consolidated by the Court. The Settlement is settling the Claims of both lawsuits, and the Settlement is being submitted through the consolidated case Lewis, et al. v. Green Dot Corporation, et al. Case No. 2:16-cv-03557 (C.D. Cal.). Although different plaintiffs and law firms brought these cases, they worked together to reach this Settlement.
The persons who filed the lawsuits, Jason Lewis, Danielle Hall, and Justin Thornton, are the Plaintiffs or Class Representatives. The companies they sued, Green Dot Corporation, Green Dot Bank, MasterCard Incorporated and MasterCard International Incorporated, are Defendants.Back To Top
A class action is a lawsuit in which one or more plaintiffs—in this case, Jason Lewis, Danielle Hall, and Justin Thornton––sue on behalf of a group of people who have similar claims. Together, this group is called a “Class” and consists of “Class Members.” In a class action, the court resolves the issues for all class members, except those who exclude themselves from the class. After the Parties reached an agreement to settle this case, the Court granted preliminary approval of the Settlement and recognized it as a case that should be treated as a class action for settlement purposes.Back To Top
The lawsuit alleges that certain holders of Green Dot prepaid debit cards and Walmart MoneyCards, issued by Green Dot, experienced a longer-than-anticipated disruption in service for portions of the period of time between May 15, 2016 and May 22, 2016, and cardholders experienced damages and losses as a result. The lawsuit alleges that Defendants are liable for various consumer fraud, contract, and negligence claims. Defendants deny that they are or can be held liable for the claims made in the lawsuit. More information about the complaint in the lawsuit and the Defendants’ responses can be found on the Case Documents page.Back To Top
The Court has not decided whether the Plaintiffs or Defendants should win this case. Instead, both sides agreed to this Settlement. That way, they can avoid the uncertainty and expense of ongoing litigation, and Settlement Class Members will get compensation now rather than years later—if ever. The Class Representatives and their attorneys (“Class Counsel”) believe that the Settlement is in the best interests of the Settlement Class Members. The Settlement is not an admission of wrongdoing by any of the Defendants.Back To Top
The Court decided that this Settlement includes a Class of all cardholders, as identified in Green Dot Defendants’ business records, who attempted to and were unable to use their Green Dot-issued, MasterCard-processed cards to access or spend their account funds from May 15, 2016 through May 22, 2016 as a result of the Service Disruption. Eligible Settlement Class Members will have been mailed notice of their eligibility, and Settlement Class membership will be verified against that mailed list.
Not all cardholders are Settlement Class Members. For example, if you had a card but terminated or closed your account prior to May 14, 2016, you would not be a Settlement Class Member. Similarly, if you did not attempt to access or use your card account to access or spend your fund accounts between the time period of May 15, 2016 through May 22, 2016, you would not be a Settlement Class Member either. Likewise, if you attempted to use your card account to access or spend your fund accounts between the time period of May 15, 2016 through May 22, 2016 and were able to do so, you would not be a Settlement Class Member. The Settlement Class does not include individuals who attempted to and were unable to access or spend their funds for reasons (like insufficient balances) other than problems caused by technical issues arising during the processor conversion as determined by Green Dot’s business records.
This Settlement Class does not include:
This Settlement provides eligible Settlement Class Members with:
A Claim Form must be timely submitted online or by mail to receive this benefit.
If you are a Settlement Class Member and you suffered a financial or other loss as a result of the Service Disruption but do not have or do not wish to provide Reasonable Documentation of losses, you will be eligible for a payment of up to $100.00. Payments will be reduced by amounts you already received from Defendants as a result of the Service Disruption, except for the Fee Holiday. If the total amount of timely valid claims exceeds $2,000,000.00, then each valid Claim shall be reduced proportionally depending on the number of valid Claims submitted by the Settlement Class. If the amount of valid Claims is less than $2,000,000.00, any remaining funds will be used, if necessary, to pay valid documented Claims as discussed below. The Settlement Administrator will post additional information about the payment amount on this website, if necessary.
If you are a Settlement Class Member and you suffered a financial or other loss as a result of the Service Disruption and provide Reasonable Documentation of losses, you will be eligible for a payment of up to $750.00. Payments will be reduced by amounts you already received from Defendants as a result of the Service Disruption, except for the Fee Holiday. If the total amount of timely valid documented Claims exceeds $1,500,000.00 plus any remaining funds from the non-documented Claims discussed above, then each valid documented Claim shall be reduced proportionally depending on the number of valid Claims submitted by the Settlement Class. The Settlement Administrator will post additional information about the payment amount on this website, if necessary.
Defendants will pay a minimum of $1,500,000.00 for the Claims for financial or other losses detailed above. If the Claims submitted for financial or other losses do not equal or exceed the minimum of $1,500,000.00, the remaining funds will be donated by Defendants to one or more nonprofit organizations approved by the Court.
No Claim Form is required to be submitted by a Settlement Class Member for this benefit.
Settlement Class Members will receive a one-month Fee Holiday from the monthly maintenance fee for his or her account in the form of a credit or reimbursement.
To compensate cardholders for inconveniences and losses as a result of the Service Disruption, Defendants previously provided the following relief without requiring Settlement Class Members to submit a Claim:
Once the Settlement is approved and effective, the Fee Holiday/reimbursement benefit, as described in FAQ 6, will occur automatically. If you want to receive a separate payment for losses as a result of the Service Disruption, you must fill out and submit a timely, valid Claim Form. You may fill out and submit a Claim Form online here. You can also download the Claim Form here, call 1-844-319-7640, or write to the Settlement Administrator to request that a paper copy of the Claim Form be mailed to you:
Green Dot MoneyCard Settlement Administrator
P.O. Box 6336
Portland, OR 97208-6336
We encourage you to submit a Claim online. It’s faster and free.
All Claim Forms must be received online or postmarked no later than February 8, 2018.Back To Top
The hearing to consider the fairness of the Settlement is scheduled for November 2, 2017. If the Court approves the Settlement, eligible Settlement Class Members whose Claims were approved by the Settlement Administrator will be sent a check within approximately 45 days after all appeals and other reviews, if any, are completed. Please be patient.
All checks will expire and become void 90 days after they are issued.Back To Top
Yes, the Court has appointed John A. Yanchunis, Sr. of Morgan & Morgan as “Lead Counsel” and Jean Sutton Martin of the Law Office of Jean Sutton Martin PLLC, Joseph G. Sauder and Richard D. McCune of McCune-Wright-Arevalo LLP, and Daniel C. Girard of Girard Gibbs LLP as “Class Counsel.” In addition, the Court appointed Plaintiffs Jason Lewis, Danielle Hall, and Justin Thornton to serve as the Class Representatives. They are Settlement Class Members like you. Class Counsel can be reached by calling 1-855-400-3445.Back To Top
You don’t need to hire your own lawyer because Class Counsel is working on your behalf. But if you want to hire your own lawyer, you may have to pay that lawyer on your own. For example, you can ask your lawyer to appear in Court for you if you want someone other than Class Counsel to represent you.Back To Top
Class Counsel will ask the Court for attorneys’ fees and expenses that will be paid by or on behalf of Defendants separately. Class Counsel will not seek more than $750,000.00 in attorneys’ fees and expenses. Class Counsel will also request a Service Award of $500.00 for each of the Class Representatives, totaling $1,500.00 for all three Class Representatives. The Court will determine the proper amount of any attorneys’ fees and expenses to award Class Counsel and the proper amount of any award to the Class Representatives. The Court may award less than the amounts requested. Any attorneys’ fees and expenses and Service Awards that the Court awards will not reduce the benefits provided to you under this Settlement.Back To Top
If you do not exclude yourself from the Settlement, you will not be able to sue any of the Defendants about the issues in this case, and you will be bound by all decisions made by the Court in this case, the Settlement, and its included Release. You can read the Settlement Agreement here.Back To Top
If you do nothing, you will automatically receive a Fee Holiday/reimbursement for the monthly maintenance fee assessed on your account for a one-month period. Except for this Fee Holiday/reimbursement, you will receive no payment under the Settlement for any losses incurred as a result of the Service Disruption. You will be in the Settlement Class, and if the Court approves the Settlement, you will also be bound by all orders and judgments of the Court, the Settlement, and its included Release. You will be deemed to have participated in the Settlement and will be subject to the provisions of FAQ 12 above. Unless you exclude yourself, you won’t be able to file a lawsuit or be part of any other lawsuit against the Defendants for the claims or legal issues resolved in this Settlement.Back To Top
If you exclude yourself from the Settlement, you will receive no benefits or payment under the Settlement. However, you will not be in the Settlement Class and will not be legally bound by the Court’s judgments related to the Settlement Class and the Defendants in this class action.Back To Top
You can ask to be excluded from the Settlement. To do so, you must send a letter or exclusion form stating that you want to be excluded from the Settlement in Lewis, et al. v. Green Dot Corporation, et al. Case No. 2:16-cv-03557 (C.D. Cal.). Your letter must also include:
Alternatively, you may use the exclusion form found on this website here. You must mail your exclusion request, postmarked no later than September 26, 2017, to:
Green Dot MoneyCard Settlement Administrator
P.O. Box 6336
Portland, OR 97208-6336
You can’t exclude yourself by phone, email, or on this website. Each individual who wants to be excluded from the Settlement must submit his or her own exclusion request.Back To Top
No. Unless you exclude yourself, you give up any right to sue the Defendants for the claims being resolved by this Settlement.Back To Top
No. If you exclude yourself, do not submit a Claim Form to ask for a payment.Back To Top
If you do not exclude yourself from the Settlement Class, you can object to the Settlement if you don’t like any part of it. You can give reasons why you think the Court should deny approval by filing an objection. To object, you must file a letter or brief with the Court stating that you object to the Settlement in Lewis, et al. v. Green Dot Corporation, et al. Case No. 2:16-cv-03557 (C.D. Cal.) no later than September 26, 2017. Your objection should be sent to the United States District Court for the Central District of California at the following address:
Clerk of Court
United States Courthouse
312 North Spring Street
Los Angeles, CA 90012-4701
If you are represented by a lawyer, the lawyer must file your objection through the Court’s CM/ECF system. Include your lawyer’s contact information in the objection.
The objection must be in writing and include the case name Lewis, et al. v. Green Dot Corporation, et al., Case No. 2:16-cv-03557 (C.D. Cal.). Your objection must be personally signed by you and include, among other things, the following information:
If you wish to appear and be heard at the hearing on the fairness of the Settlement, you or your attorney must say so in your written objection.
In addition to filing your objection with the Court, you may, but are not required to, send copies of your objection and any supporting documents to both Lead Counsel and the Defendants’ lawyers at the addresses listed below:
|Lead Counsel||Defense Counsel|
|John A. Yanchunis
MORGAN & MORGAN COMPLEX LITIGATION GROUP
201 N. Franklin Street
Tampa, FL 33602
|Thomas P. Brown
PAUL HASTINGS LLP
55 Second Street
San Francisco, CA 94105-3441
Class Counsel will file their request for attorneys’ fees and expenses and Service Awards for the Class Representatives with the Court and post them on this website.Back To Top
Objecting simply means telling the Court that you don’t like something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself from the Settlement Class is telling the Court that you don’t want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the case no longer affects you.Back To Top
The Court will hold the Final Approval Hearing on November 2, 2017 at 10:00 a.m. at the United States Courthouse, 350 W. 1st Street, Los Angeles, CA, 90012, Courtroom 6D, 6th Floor. The purpose of the hearing is for the Court to determine whether the Settlement is fair, reasonable, adequate, and in the best interests of the Settlement Class. At the hearing, the Court will hear any objections and arguments concerning the fairness of the proposed Settlement, including those related to the amount requested by Class Counsel for attorneys’ fees and expenses and the Service Awards to the Class Representatives.
Note The date and time of the Final Approval Hearing are subject to change by Court Order. Any changes will be posted on this website, or through the Court’s Public Access to Court Electronic Records (PACER) system at www.pacer.gov.Back To Top
No. Class Counsel will answer any questions the Court may have. But you are welcome to come to the hearing at your own expense. If you send an objection, you don’t have to come to Court to talk about it. As long as your written objection was filed or mailed on time and meets the other criteria described in the Settlement, the Court will consider it. You may also pay a lawyer to attend on your behalf, but you don’t have to.Back To Top
Yes. If you do not exclude yourself from the Settlement Class, you may ask the Court for permission to speak at the Final Approval Hearing concerning any part of the proposed Settlement. If you filed an objection (see FAQ 18) and intend to appear at the hearing, you must state your intention to do so in your objection.Back To Top
This website summarizes the proposed Settlement. For the precise terms and conditions of the Settlement, please see the Settlement Agreement available here, contact Class Counsel at 1-855-400-3445, access the Court docket in this case through the Court’s PACER system at www.pacer.gov, or visit the office of the Clerk of the Court for the United States District Court for the Central District of California, Clerk of Court, United States Courthouse, 312 North Spring Street, Los Angeles, CA, 90012-4701, between 8:30 a.m. and 4:30 p.m., Monday through Friday, excluding Court holidays.
PLEASE DO NOT CALL THE COURT, THE JUDGE, OR THE DEFENDANTS WITH QUESTIONS ABOUT THE SETTLEMENT OR CLAIMS PROCESS.Back To Top
Upon review of your Claim Form, we have determined that the information provided to prove the types of losses and the dollar amount of the losses you suffered as a result of the Service Disruption is insufficient or incomplete. Please submit your response no later than April 5, 2018.Back To Top
Your completed response should be mailed to the Settlement Administrator at Lewis v. Green Dot Corporation Settlement Administrator, P.O. Box 6336, Portland, OR 97208-6336.Back To Top
No. If your response is not complete or is not postmarked by April 5, 2018 your incomplete Claim Form will be considered invalid for missing information, and you will not be able to obtain Settlement Relief.Back To Top
Upon review of your Claim Form, we have been unable to match your Claim Form by name and/or mailing address to the records of eligible Settlement Class Members determined by a review of the Defendants’ records.Back To Top
Please note that not all Green Dot cardholders are Settlement Class Members. Instead, Settlement Class Members are only Green Dot cardholders who had an active account during May 15, 2016 through May 22, 2016 and who, according to Green Dot’s business records, attempted to and were unable to use their accounts during that period as a result of the Service Disruption (and not for some other reason like insufficient funds, lost cards, requested holds, etc.). To date, we have not been able to confirm if you are an eligible Settlement Class Member.Back To Top